Employability Skills

Optimum Training’s courses can be tailored, so if you find that a course you are looking for isn’t listed please contact us and we can create a bespoke training solution that is right for you.

This two day course will enable learners to develop and consolidate essential employability skills on their chosen career pathway. They will explore the labour market and consider viable employment opportunities, before developing their research skills through an exploration of available jobs, training programmes and courses. They will consider the skills required for a specific role and learn how to write an application form, before finally discussing and practising interview techniques and skills.

During the two day course learners will gain confidence in the use of communication skills to enable them to work more effectively as part of a group. They will be encouraged to develop their understanding of the roles and responsibilities associated with team work, with a focus on their spoken communication with their colleagues and other members of staff. They will reflect on how to listen to and understand others, as well as how to give and receive constructive criticism. Practical projects throughout the course will enable participants to reflect on their communications with those in authority and understand relationships and roles within their own team.

Learners are encouraged to improve their assertiveness and decision making skills on this two day course, where they will demonstrate self-assurance in a structured and supported environment through role play. The course allows learners to consider their own rights and responsibilities of self, as well as those of others, and encourages them to explore how effective negotiation can be used to achieve a desired outcome. They will be taught the benefits of using positive assertiveness skills and gain personal confidence by learning how to make choices, and identify situations where assertiveness can be effectively used.

This two day accredited course comprises two units and provides participants with a sound understanding of what employers are looking for during the interview process. They will explore and consider the significance and purpose of interviews, before moving into a more in depth analysis of the type of questions both an interviewer and interviewee might ask. Learners will evaluate the skills, knowledge, experiences and interests they can best use to promote themselves during the interview process, and will consider how to build their own portfolio of evidence to support their application process

This one day course offers learners the chance to develop crucial skills involved in the interview process from a manager’s perspective. They will explore the entire process of planning and recruiting new staff in the workplace, from preparing a job description to conducting the interview itself. The techniques necessary to identify an organisation’s policies and procedures are identified, and learners will develop techniques to help them write the perfect person specification for the role being advertised. They will consider the different types of interview they could use, and be able to recognise which ones are appropriate for which roles, before investigating the methods necessary for selecting candidates for interview. Finally learners will develop an understanding of the interview process itself, what is considered acceptable, how to develop interview questions and how to treat the prospective candidates on the day.

This course can be tailored to meet your exact needs, so please get in touch to arrange a free Business Needs Analysis.

This exciting one day course offers trainees the opportunity to explore and develop key skills needed for running a successful event. Whether it’s a fundraising event, business networking, or you’re looking to expand on your qualifications and learn some new skills, our Manage Events course will teach you everything you need to know about planning, running and following up on events. Learners will consider the organisational aims of the event, and the flexibilities and constraints of their allocated budget. They will evaluate different project management techniques and analyse models of contingency and crisis management, before exploring methods available for attracting potential attendees.

By the end of the course learners will be able to demonstrate their understanding of how to assess an event for its impact on an organisation’s stakeholders, and how to consider resources required, location, technical facilities, how to lay out the event, and health and safety implications. They will learn how to develop an event plan, make formal agreements with suppliers, and how to process access, security and pricing. They will understand how to remain within budget, how to adhere to legal and ethical requirements, and finally how to evaluate the success of their event and follow up necessary post-event leads in order to fully optimise the potential for their organisation.

For a free Business Needs Analysis please get in touch. This course can be fully optimised to suit your needs.

A four day course which provides learners with essential knowledge for stewarding spectator events. From understanding the roles and responsibilities of stewards and other staff at events, what kind of preparation needs to be undertaken and how to check and respond to potential hazards, learners will consider how stewards control the entry, exit and movements of spectators at events. They will demonstrate an awareness of when it is appropriate to refuse entry or ask someone to leave an event, how to control queues and how direct movement in crowds of people. The course will enable learners to recognise how to respond to illegal and prohibited items, how to help customers with problems, how to deal with challenging behaviours, differentiate between assertive and aggressive behaviours and how to recognise and respond to potential crowd problems. Finally learners will examine what constitutes a minor and major illness or injury, consider how to respond to them, learn the procedures for reporting accidents and incidents and following emergency procedures. Learners will compile an evidence portfolio to demonstrate their understanding of the four essential units on the course.

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