Leadership and Management Courses

We also offer a wide range of management courses to help individuals gain and develop the qualities needed to lead successful teams. Optimum Training’s courses can be tailored, so if you find that a course you are looking for isn’t listed please contact us and we can create a bespoke training solution that is right for you.

Accredited Course

Accredited Course

Accredited Course

Accredited Course

– Effective Communication

– Effective Leadership

– Effective Supervision

Do you consider yourself to be assertive? Or do you struggle to get your views and intentions across? Do you sometimes feel you are not being taken seriously?

This workshop will help you to become more assertive and avoid the pitfalls of aggression or submissiveness.

  • What is assertive behaviour?
  • Assertive beliefs
  • The barriers to assertiveness
  • Interpersonal and communication skills
  • Social styles
  • Dealing with difficult people

1 Day course.

This course is focused on developing your management and leadership skills. These skills will enhance your personal performance and help you and your organisation to achieve its objectives.

In this course, we will be covering:

  • Influencing Skills
  • Understanding our colleagues and key stakeholders
  • Techniques and methods of efficient communication
  • Feedback from others; including verbal and non-verbal
  • Responding to feedback from others
  • Recognising and resolving working relationship difficulties and conflicts of interest
Contact

Contact us

For more information, or to book your course contact our friendly team.

Contact

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