The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
For the purposes of this privacy statement, ‘we’, ‘our’ and ‘us’ refers to Optimum Training and any reference to ‘you’ or ‘your’ means you, the user.
What is the change in the law?
The aim of the new EU regulations (GDPR) in addition to recent EU & UK cookie laws is to protect all EU citizens from privacy and data breaches relating to personal data. It specifies you should know what cookies and personal data if any is recorded, how such data will be used, and explicitly accept when this information will be recorded. In addition this incudes the permanent deletion of such data on request. Some websites set cookies that track your online activity even when you are no longer on that site. The EU regulations are designed to protect you from this.
Why we collect personal information
We sometimes need to collect and use personal information so that we can fulfil our functions as an organisation. Examples of our functions are described on our website, such as providing funding, running projects and events, evaluating what we do, and communicating with you about our work and services.
This information is aggregated and does not identify individuals. It may include IP addresses, referring and destination websites, browsing patterns, browser type, operating system, and search terms.
Here you will find information on what cookies may be set when you visit Optimum Training’s website and how to reject or delete those cookies.
What is a cookie?
An HTTP cookie (‘cookie’) is a small parcel of text sent backwards and forwards between a web browser and a website. It is used in a number of ways and there are a number of different types.
Session cookie – A session cookie only lasts for the time you are using the website and is then deleted.
Persistent cookie – A persistent cookie lasts longer than this and is used to remember things about your access like your username and password.
Secure cookie – Secure cookies are used if you log into any password-protected areas of our website using a username and password.
Third-party cookies – These are cookies set by other services. In our case this is Google Analytics and ShareThis. These are used to: compile statistics about usage, and provide shortened URLs, respectively.
First-party cookies (those set by the site you are on) – are used to distinguish between different users, or determine the relationship between the pages you visit. They differentiate one user from another and provide continuity. Normally they collect data about your browser, along with the information you request and send. Cookies in themselves do not identify individuals, but are defined by a combination of a computer, a user account, and a browser.
What is Learning Links doing?
List of the main Optimum Training website cookies
This is a list of the main cookies set by Optimum Training’s websites, and what they are used for.
Cookie acceptance information only.
Session data saved by and for WordPress – No user or personal information is saved here.
A Google Analytics cookie that tracks the number of times you have visited the site.
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Google Analytics cookies that work together to calculate how long you have spent on the website in each session.
A Google Analytics cookie that tracks what search engine you have visited the site from and which search terms you used to find the website.
A ShareThis cookie which enables sharing of content. This cookie tracks click-stream activity and expires after 6 months.
We sometimes embed photos and video content from websites such as YouTube and Vimeo to provide additional useful content such as instructional video clips. As a result, when you visit a page with content embedded from these sites you may be presented with cookies from them. We do not control the dissemination of these cookies. You should check the relevant third-party website for more information about them.
How to control and delete cookies
Embedded ‘share’ buttons to enable users of the site to easily share items on other social networks may set a cookie when you are also logged in to their service. We do not control the dissemination of these cookies and you should check the relevant third-party website for more information about these.
Other ways we may collect and process personal information
When we ask you for personal information, we promise to:
- make sure you know why we need it
- only ask for what we need, and not to collect too much or irrelevant information
- protect it and make sure nobody has access to it who should not
- make sure we do not keep it longer than necessary.
We may collect and process information about you:
- when you write to us (including by email)
- when we speak to you by telephone – we may make and keep a record of the information you share with us
- when you complete surveys or attend events
- as part of any application by you for funding or funding agreement with you.
We may also process information about you when it is:
- collected by us, our delivery partners or other organisations working with us, usually in order to provide you with a service
- obtained by us from third parties to carry out our functions and in accordance with the Data Protection Act.
Any personal data we may collect will be available to you on written request.
In general you can use our websites without providing any personal information. We will only collect and use personal information where you have chosen to provide it (e.g. by registering on the sites).
By registering for any services on the websites or by providing any information to us, you consent to the collection, use and transfer of your information under the terms of this statement.
We may need to share your information with other organisations that work with us in order to provide our services. In those cases, those organisations may only use the information for that purpose.
We will release personal information only where we are required to do so by law, or by rules to which we are subject (including auditing requirements).
We may also exchange information with other organisations for the purposes of fraud protection and reduction of credit risk.
Rectification of personal information
If any of the information we hold on you is inaccurate or incomplete, you make ask us to correct or complete it at any time.
Your right of erasure, or to be forgotten
You may request the deletion of any email we hold on you at any time.
Be aware that requesting deletion, unlike unsubscribing from specific emails, is total and irreversible. This means that we will also lose record of you having ever been on our systems, including any previous instructions you have given us opting out of specific emails types. If you re-join our systems, by voluntarily providing your personal information, you will appear to us as a completely new data subject. This does not affect your other rights in any way.
Updating this statement
We may review and edit this statement from time to time. If we make any substantial changes we will notify you by posting a prominent announcement on our web pages.
If you have any questions or suggestions regarding this statement, have any concerns about our website practices, or believe that we are not adhering to our privacy commitments, please contact us.
Resources & Further Information
- General Data Protection Regulation (GDPR)
- Privacy and Electronic Communications Regulations 2003
- Privacy and Electronic Communications Regulations 2003 – The Guide
- Web Design Wales
v.3.0 May 2018 Edited & customised by: Learning Links, Company Number: 3859519, Unit 3, SGBC, Portsmouth, PO1 3EY.